Privacy Policy

Who we are

Our website address is: https://zoulnaa.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Collected Personal

we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it. We collect the following:

• Your name and surname
• Your email address
• Your physical address
• Your phone number
• The data about the browser and device you use to view the store
• The way you navigate the website

Purpose of Collecting Data

We gather your contact details because they are necessary to accept and process the service you requested, or you enquired about, and to make sure you’ve got what you need.

We also gather the details of your technical equipment and on-site behaviour in order to make our website more user-friendly, and to personalize our services for you (for example, to automatically switch the store to the mobile version.)

Our website works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.

Who we share your data with

We use some organisations to either store personal information or help us deliver our service to you.

Internally:

We only use your personal information internally to provide appropriate, timely and effective services.

Externally:

1. Organisation providing services to us:

We may also share basic information about you such as your name and/or address with other organisation who we work with to provide certain services such as delivery service.

2. Payment Gateway:

Since Zoulnaa didn’t process your payment internally, some of your personal information, which includes information such as your name and address, will pass directly to the Payment Gateway or PayPal for purpose of payment processing.

3. Marketing partners:

We may share your email address with a third-party marketing partners to help a brand reach a wider audience and increase brand recognition. However, we will use clear opt-out mechanisms so you can opt-out whenever you want.

4. Government agencies:

Sometimes we required by law to pass on your personal information to a third party to find and stop crime or fraud. Therefore, a personal information may be provided to the courts or the police, either because they has ordered such information to be provided, or because we require a court order to do something.

How long we retain your data

There is no specific time to keep your data, but we will delete most data within 1 year. However, there are some data should be kept but no longer than is necessary to fulfill its purpose.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is processed and stored

The system we use designed, build and run to make sure that your data is as safe as possible at any time, both while it’s processed and till it’s stored. Thus, your personal information will be store where no one, not even the supplier, has access to the contents of the transferred and stored data. These data are only accessible to the authorised personnel and the authenticated recipient.

Visitor comments may be checked through an automated spam detection service.

Data Controller

Zoulnaa is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679. Therefore, your data receives the same level of protection in the EEA as it does in the UK